Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Your details and any information supplied by you will not be passed on to any third parties. Should you have any questions/comments about privacy, please email us.
Refunds Please make your selections carefully. In line with current legislation we do allow a ‘cooling off’ period, and will accept returns, providing these are made within fourteen days of you receiving your goods AND the item reaches us in its original condition. You do not have to give a reason. Please contact us at chessreturns@home11.karoo.co.uk before returning any item.
All refunds will be processed within 14 days. We cannot accept responsibility for returned items which are undelivered, please retain proof of postage which may be needed in the event of a claim with your carrier. Please note that we cannot refund the postage on any items returned to us.
Customer Complaints If you are unhappy with the service you receive from Chess-Puzzles-Toys.co.uk, please contact us immediately so we can correct the situation.
Contact Details
Email – kinns22@googlemail.com
Phone – 01482 648660
Write – Chess-Puzzles-Toys,
10 The Circle, Hessle, E Yorkshire, HU13 0QJ